This company has followed suit with many companies in this nation. They convince you they will work and that you have support and then they pass the buck to someone else every time. I have worked with this company for years with 4 different practices since they were new a few months old. I thought about having the software for my company because initially they cared, back when they started and they actually got things done, and fixed the software glitches. I wound up having to leave the company because they broke contract, didn't care, basically had you set up the software yourself without any help and then intentionally sabatoge the set up and blame you. Intentionally lock you out of areas where you cant operate. That is my current frustration. The company changed, the stripe account changed and there is an email address Dr. Chrono has clearly locked that can't be changed. They pass the buck- email pay simple (who they contract with) but it doesn't even make sense. And who they contract with if it is a setting from paysimple should be able to just click a button. We've been trying to take payment in the software now for 7 weeks. Owner of the company told its ready to go. I am told its ready to go but no, they don't know their own software. Names are all outsourced, not actual computer people that know anything. Understand, I'm computer savvy, no computer degree but I know more than the people trying to help me as a medical professional that has simply charted for 14 years. Oh and they just close out cases. Just close them. Don't communicate, deem the issue solved. It is the most horrific experience for someone trying to work and manage a practice. I would give them no stars if I could. The software was decent once upon a time when the owners or someone actually cared about the company. I'll be at upcoming medical conferences, not to worry and talk everyone I can to going to a free software program or elsewhere. There isn't time to babysit, turn the button off, make it where it can be set up correctly and stop wasting busy professionals time.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
