Small Acupuncture business owner here. Dr Chrono has been a consistent thorn in my side ever since starting to use it. Their customer service and set up was a very far cry from the service that I was promised by their sales people. I was supposed to get multiple discounts upon signing up, and only received one as they cleverly worded their email to subject me to their lies. Absolutely HORRIBLE customer service. They don't get back to you for WEEKS and WEEKS. They had a data breach and didn't recompense their customers for the multiple issues that came up from this, including lost business.The worst part of it is I recently had to close my business due to a major car accident, and when I informed them of this, they basically said they couldn't care less and are still forcing me to pay out the rest of my contract, even though I can't work and don't have money to give them. I would love to be a part of any class action lawsuit against this unmoral and inhuman company.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
