They are dishonest. They do not tell you they outsource their billing to another country (India) and patients calls are directed to (Thailand). I specifically asked to have my billing done in my region (not even knowing they plan to outsource) and was promised it wouldn’t be an issue. It was during training (if u can call it that!) we realized the above facts. Training is also done from India and time difference puts them doing it at 2 am their time, half sleep, perfunctory overview, and only half hour instead of full hour spent. We decided not to use dr Chrono when we were training. Never used the program or billing, as we were dissatisfied. Now they want $65,000. Stay away. We plan to file a class action suit as other physicians have had these issues. Write if u also were lied to.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
