I would give 0 stars if possible for the service department. I have had an issue for 2 months now with my prescriptions showing up on another practice's reports. I work in pain management in one clinic, and with MAT in another, both clinics use Dr. Chrono. I have different user names and passwords for the 2 clinics. The opioids are showing up under my log in on the MAT reports, and not on the pain management log in. This started right after I had to switch verification apps for EPCS. I send weekly requests for updates, but all I get is a generic "we're looking into it" even when I ask for details. So fed up!!!One day later: I guess all it took was to write this review to have my issue fixed. What had been delayed for 2 months was fixed in 5 hours after I posted this review. We'll see what issues pop up next.Two days later: I looked at my prescription report under my login for MAT, all my pain management prescriptions are still there so it looks like I am prescribing opioids to patients in drug abuse treatment. I also saw that refill requests are coming in under the wrong log in, an issue that has been "fixed" at least 2 times before.
Claim your business profile now and gain access to all features and respond to customer reviews.
DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
