DO NOT GO NEAR THIS EMR. We signed with them in dec 2019, excited for a new EHR-This system was full of features new to us. Things started ok in Jan for training, but after closing in March due to COVID we reached out early April to start the data migration. It took our onboarding team a month to start. The data was incorrect (missing phone number, emails), the team lead never checked quality of the imports, took 3-4 days to respond to us with alerts. Long story short, instead of 4-6 weeks of implementation we were past the 1st week of AUGUST. It took 4 months, they still had phone, email errors in demographics, after months of escalating to manager, it just didnt seem like they would ever get our data right. OUR ASK: 12 mo of use from the time of full data import,CS terrible, negligent, unresponsive & the cause for the delay. RESPONSE: we can only give you a few months xtra afterall you have had access to our system since Jan. ACCESS IS USELESS WITHOUT ANY PATIENT DEMOGRAPHICS.They are a fraud. Pd in full for a discount and that $$ is lost. Arrogant lawyer says everyone loves their product. Save yourself.ETA: You already charged me $500 for onboarding;are you saying you normally would have tried to double charge for an incomplete job? The data is still incomplete and inaccurate- So I can’t use the program without manually rechecking my patient records. Are you going to refund me for doing your job? With an incorrect set of patient demographics what do you think I could do with additional months. After genuinely trying to sort this out for months with you,the ship of trust & reliability has sailed.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
