No EHR is perfect, but this has been a nightmare. Multiple system issues this year, countless reports filed, I requested a refund for the fact that I had to pay someone to manually do call all patients for a month while they were getting the engineering team to figure out what was wrong. I was told I would receive a refund on April 4th and as of today, that has still not happened. I have emailed to ask where it is and that goes ignored. I was told I would get a full month refund and then was told I would only get $150 (though I had to pay someone for a full month to do what my EHR is supposed to do). But I never received that either. There seem to be promises made to just stop you from asking but they don't actually seem to follow through. I have been trying to get an issue fixed with DrChrono connection to Quest for over 5 years now!! If you have a practice that you want to run smoothly, this is not the company to work with.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
