We have been using DrChrono since 2012. The Ipad part is great. The web part for practice management, scheduling, billing etc. hasn't been updated since 2012. I don't think they even have anybody there to work on problems as nothing is ever changed or improved. This morning I logged on and half my screen is not viewable on the PC. Customer service is useless. There standard answer is to clear your cache. They don't try to help or reproduce the problem. I have had several bugs reported that sit open and are never fixed. We are unable to use Patient Education anymore as it doesn't work. Bugs sit and don't get resolved so I don't think they have anyone left in their company that knows how to write software. It seems like the company that bought it is only interested in the revenue from current customers and doesn't maintain it properly. Forget about enhancements. The billing company I use said it would be better to use an entirely separate billing system and do dual data entry into that system rather than continue to use DrChrono. The product is becoming truly awful. It is a sinking ship - don't buy it.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
