After the order was put the shipment never arrived. Over 3 months of mail conversation with many days without replies. Then all of a sudden you cannot ship my order and just refund me my money instead of shipping me the items that I bought on Black Friday. The response that ”you can just place a new order” but the price is not the same anymore. Some e-mails where replied in English, some German and some Italian although I have only written in English. The entire experience have been very frustrating and I would avoid this company at all cost.
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