Ordered a bed base & mattress, sales & delivery service and communication was brilliant but when delivered part of the base was damaged and item was no longer in production. Customer service sourced us a replacement section from another warehouse and delivery organised swiftly within the week. No problems, no delays, no fobbing off just really helpful and well communicated support. Now sleeping peacfully in my new bed!
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For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
