I ordered 2 goose down pillows for $180. Totally fooled by absolutely fabulous (fake) reviews. The parcel arrived damaged, when I got the pillows out of the bag one of the pillows had 3 small slits through it. I contacted the supplier and email saga started! Numerous emails offering 15% discount and telling me I had to send the parcel back to China if I insisted on returning! The parcel was sent from Chullora in Sydney btw. They also stated if I don’t return I would save the environment! When they eventually sent me the return form, I can only send it to China. I decided to pack the pillows back into the original packaging. It was impossible to roll the pillows into a small parcel. Then I thought my down sleeping bag can be rolled into a small satchel and realised the fill in the pillows can’t be down. In the meantime as I trying to roll the cut pillow there were fine plastic fibres coming out of the slits. A total shock to me, they sold me pillows with plastic fibres in them, a horrible stuff because it would be inhaled and a horrible stuff for the environment!!!I am not going to pay $100 to send it somewhere in China, I would never use it and I can’t throw it out because this kind of plastic is a severe pollution. I lost money, time and have been left with items that are toxic to the environment.I was to believe I was dealing with an Australian company! No, they have no address in this country. As 7.30 report on ABC stated last night - Ghost shops on the internet who rip people off mercilessly. Btw, I would give not even 1 star! These fraudsters belong in jail.
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