I've been living with my sofa for about 2 months now. The fabric and color are fabulous; something I never would have found at a store near me. The quality of manufacture, so far, appears first rate.
Just after the delivery men had left, I had a bit of a meltdown. I had apparently misconstrued the stated measurements of the seat depth (I would encourage anyone buying online to speak to someone in person before you place your order).
Kudos to Clyde in customer service for advocating for a satisfactory solution! It's so unusual, these days, to find a person who is actually versed in all aspects of the business they represent. Clyde navigated the situation professionally and empathetically with a concise understanding and evaluation of my needs. He was able to expedite a solution with no additional charge to me. Ever so grateful that I can now fully enjoy my DreamSofa!
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