My daughter was excited to make homecoming court and knew exactly which dress she wanted in terms of color and size. We found it on a platform for $193 and paid $45 for expedited shipping. A month later, we received a dress that was not what we ordered. It looked similar but had sequins instead of hot stones, and the material was entirely different. When I contacted customer service, they informed me that they couldn't provide the dress we ordered. With only two weeks until homecoming, they suggested I return it at my own expense for a $50 refund. If you want to avoid the experience I had, steer clear of this seller. What should have been a memorable moment for my daughter turned into a stressful ordeal, and their refusal to issue a full refund is unacceptable.
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