We have lived in our DR Horton home which we purchased as new construction for 10 ½ years. We would never buy DR Horton again. It is obvious that DR Horton does not select sub contractors based on quality and has no process to evaluate them. Some of the work DR Horton’s people do is also subpar.During our first year we discovered an opening had been left in the outside structure which was not found until a colony of bees had made a home in the attic. DR Horton refused to pay for the exterminator to eliminate the bees.DR Horton performed a one time warranty repair to problems found within the first year accumulated and turned in on a list. The employee overseeing the repair work commented that he had never seen a list as long as what we submitted. One of the repairs was the flat portion of the roof over the back porch which had not been rubberized to withstand the Arizona heat. The repairs on that list were performed satisfactorily except for the seal on the bottom of the garage door which was never right until we replaced the whole system which is discussed below. Everything that follows from here was found subsequent to those repairs. I am reviewing these many repairs that have been needed way too soon for a new house as we are starting our third day with no water as we wait for a plumber. A pipe in the attic was leaking above the laundry room, ruining that ceiling and who knows what else. I have been a home owner since 1979 and have never had to deal with this issue. This includes our last home where we lived for 17 years and was 53 years old when we moved. I am sure this problem is due to the cheap plastic plumbing we found out DR Horton used.Last year we replaced our entire garage door system installed by Wayne Dalton after paying for several repairs earlier. The garage door safety sensors malfunctioned periodically for years. Turned out the wiring was sloppy and didn’t even have the correct number of wire nuts. The main spring had to be replaced. The repairman (not from Wayne Dalton) said he had been replacing them all over town. After that the door had begun to make a loud banging sound each time it was opened or closed. We decided to replace everything using the contractor who had made the repairs.Our water heater was installed by The Sunny Plumber, now part of GOETTL in an orientation that prevented servicing the rod with sacrificial metal. Even though the tank was drained each year it had to be replaced after 7 years. Also the inlet and outlet lines were kinked when installed so it was lucky to have lasted as long as it did. Our second year we began receiving annual service on our HVAC system from a provider in Tucson. Each year for the first 3 years additional problems were found in the installation performed by Chas Roberts. This included the hook up to the main breaker box. Our second year an exhaust fan in the bathroom had to be replaced. This fan is 13 feet above the bathroom floor. The following year the regulating valve for one of the showers had to be replaced. Spacing between the plumbing, the shower insert and the supporting structure had been done in a haphazard manner by DR Horton increasing the difficulty of the repair. Neither of these should have needed to be replaced so soon after the house was built. The light above the kitchen sink had to be replaced after 5 years. This was a bulb that was supposed to last at least 9 years. A telescoping device was used to change the bulb as it is 14 feet off the floor. After the bulb was changed and the device was being removed from the new bulb, the entire light canister came out of the ceiling because it had been installed in a sloppy manner. During year 6 we had to replace the dishwasher which turned out to be the cheapest model GE dishwasher available. Earlier we had to replace the drive motor for the cheap GE microwave. The front yard landscaping was pathetic. We discovered soon after we moved in that the rock was spread so thin it barely covered the dirt, no more than one stone thick. The plants were 3 cheap hop bushes that grow to 25 feet planted one foot in front of the front bedroom window and an even cheaper trashy Mesquite tree that shed pods all year. When we got our front yard landscaped by a local contractor the first job performed was to remove all the plants done by the original landscaper.
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