Review Time
I am seeking assistance regarding a drainage issue at my D.R. Horton home in Algonquin. After normal rainfall, water ponds in the center of my yard and remains for several days.
This appears to be a grading concern. I have contacted D.R. Horton multiple times but the issue remains unresolved.
I am respectfully asking D.R. Horton and the Village of Algonquin to review the lot grading to ensure it meets approved drainage and stormwater standards.
If other homeowners in the area are experiencing similar drainage concerns, I would appreciate connecting.
All the negative reviews I have read on here are totally correct. I am so sorry. I purchased a DR Horton home and need to sell and get out of here. There is so much negativity to write about, but I’m going to stop it here. You will have to do your homework very well, but I suggest you look for a more reputable builder.
They are quick to take your earnest money, give a super quick closing date, and then come up with all kinds of “conditions” they want you to meet before “final approval”. Now this was not our first house to purchase so I know underwriting is a pain but we already had approval from another lender. However, when DR Horton promised all kinds of “upgrades” if we went with their (in-house) lender, we agreed.
After telling us we were approved, we were told that we had to pay all of our Klarna and Affirm as well as take care of another matter before we could be approved? We were told to have it cleared prior to the closing. SO, we asked if it was possible to push out the closing date to give us the time to meet their “conditions”. We were initially told it would be no problem. Didn’t hear back for another two weeks. THEN when I tried to follow up to find out the new closing date, they told us we had to have it all taken care of within two days or they were cancelling our contract?!? Three weeks before the closing? WTAF? Now bear in mind, our payment would be less than what we are paying for rent now (and we are managing to pay it with all of Klarna and Affirm!!) We had BETTER get that $2K back or I might be reaching out to an attorney. BUT, based on the other reviews it looks like we dodged a $453K bullet.
They are quick to take your earnest money, give a super quick closing date, and then come up with all kinds of “conditions” they want you to meet before “final approval”. Now this was not our first house to purchase so I know underwriting is a pain but we already had approval from another lender. However, when DR Horton promised all kinds of “upgrades” if we went with their (in-house) lender, we agreed. After telling us we were approved, we were told that we had to pay all of our Klarna and Affirm as well as take care of another matter before we could be approved? We were told to have it cleared prior to the closing. SO, we asked if it was possible to push out the closing date to give us the time to meet their “conditions”. We were initially told it would be no problem. Didn’t hear back for another two weeks. THEN when I tried to follow up to find out the new closing date, they told us we had to have it all taken care of within two days or they were cancelling our contract?!? Three weeks before the closing? WTAF? Now bear in mind, our payment would be less than what we are paying for rent now (and we are managing to pay it with all of Klarna and Affirm!!) We had BETTER get that $2K back or I might be reaching out to an attorney. BUT, based on the other reviews it looks like we dodged a $453K bullet.
We purchased a new construction home that was heavily marketed around a 15-year tax abatement, with a clear emphasis on “low taxes” as a key benefit of buying in this development. What was not clearly explained during the sales process was that the property is also subject to a New Community Authority (NCA) assessment — a concept unfamiliar to many homeowners — which significantly offsets, and in our case can exceed, the expected tax savings from the abatement.While an NCA addendum technically existed in the contract materials, its existence and real financial impact were never plainly explained or contextualized alongside the tax abatement messaging. At no point were we told that the combined effect of remaining property taxes and the NCA assessment could result in total charges comparable to, or higher than, what we might have paid without an abatement at all.This feels less like a paperwork issue and more like a marketing and transparency problem. If a major selling point is “low taxes,” buyers deserve a clear, plain-language explanation of all tax-like assessments that materially affect the cost of ownership — especially when those assessments were already in place prior to purchase.The home itself is fine, but the experience left us disappointed and far less confident that buyers are being given a complete picture up front. I would strongly encourage future buyers to ask detailed questions specifically about NCAs, special assessments, and how they interact with any advertised tax abatements.
We have lived in our DR Horton home which we purchased as new construction for 10 ½ years. We would never buy DR Horton again. It is obvious that DR Horton does not select sub contractors based on quality and has no process to evaluate them. Some of the work DR Horton’s people do is also subpar.During our first year we discovered an opening had been left in the outside structure which was not found until a colony of bees had made a home in the attic. DR Horton refused to pay for the exterminator to eliminate the bees.DR Horton performed a one time warranty repair to problems found within the first year accumulated and turned in on a list. The employee overseeing the repair work commented that he had never seen a list as long as what we submitted. One of the repairs was the flat portion of the roof over the back porch which had not been rubberized to withstand the Arizona heat. The repairs on that list were performed satisfactorily except for the seal on the bottom of the garage door which was never right until we replaced the whole system which is discussed below. Everything that follows from here was found subsequent to those repairs. I am reviewing these many repairs that have been needed way too soon for a new house as we are starting our third day with no water as we wait for a plumber. A pipe in the attic was leaking above the laundry room, ruining that ceiling and who knows what else. I have been a home owner since 1979 and have never had to deal with this issue. This includes our last home where we lived for 17 years and was 53 years old when we moved. I am sure this problem is due to the cheap plastic plumbing we found out DR Horton used.Last year we replaced our entire garage door system installed by Wayne Dalton after paying for several repairs earlier. The garage door safety sensors malfunctioned periodically for years. Turned out the wiring was sloppy and didn’t even have the correct number of wire nuts. The main spring had to be replaced. The repairman (not from Wayne Dalton) said he had been replacing them all over town. After that the door had begun to make a loud banging sound each time it was opened or closed. We decided to replace everything using the contractor who had made the repairs.Our water heater was installed by The Sunny Plumber, now part of GOETTL in an orientation that prevented servicing the rod with sacrificial metal. Even though the tank was drained each year it had to be replaced after 7 years. Also the inlet and outlet lines were kinked when installed so it was lucky to have lasted as long as it did. Our second year we began receiving annual service on our HVAC system from a provider in Tucson. Each year for the first 3 years additional problems were found in the installation performed by Chas Roberts. This included the hook up to the main breaker box. Our second year an exhaust fan in the bathroom had to be replaced. This fan is 13 feet above the bathroom floor. The following year the regulating valve for one of the showers had to be replaced. Spacing between the plumbing, the shower insert and the supporting structure had been done in a haphazard manner by DR Horton increasing the difficulty of the repair. Neither of these should have needed to be replaced so soon after the house was built. The light above the kitchen sink had to be replaced after 5 years. This was a bulb that was supposed to last at least 9 years. A telescoping device was used to change the bulb as it is 14 feet off the floor. After the bulb was changed and the device was being removed from the new bulb, the entire light canister came out of the ceiling because it had been installed in a sloppy manner. During year 6 we had to replace the dishwasher which turned out to be the cheapest model GE dishwasher available. Earlier we had to replace the drive motor for the cheap GE microwave. The front yard landscaping was pathetic. We discovered soon after we moved in that the rock was spread so thin it barely covered the dirt, no more than one stone thick. The plants were 3 cheap hop bushes that grow to 25 feet planted one foot in front of the front bedroom window and an even cheaper trashy Mesquite tree that shed pods all year. When we got our front yard landscaped by a local contractor the first job performed was to remove all the plants done by the original landscaper.
They put the smoke alarms so close to the kitchen stove that you can't cook without it going off. All of my neighbors have had this issue. Then, you think you're simplifying the process by having your mortgage and insurance in one place - HA! My mortgage has changed hands two times since purchase 10 months ago. My insurance has three agencies listed. Everyone is so difficult to contact. The buying experience was great. The residual, not so much. Plus my mortgage went up almost $200 in one year. They way underestimate Escrow accounts. Terrible.
Worst. Builder. Ever. From Day One we’ve had a toilet flood, creaking/uneven floors; the plants that came with the landscaping dying and their not wanting to replace any of them; and the biggest one to date is the roof leaking/failing in less than four years. During the initial quality control walkthrough their rep (who was leaving the company due to all the issues) confided in me that they “ the cheapest paint, rugs vendors and supplies possible”, so no surprise every resident in our 700 home community has had issues (mostly floods and roof leaks), which they refuse to fix by hiding behind their warranties. Oh they recently “fixed” our asphalt roads which were all cracked and less than a year later they are cracked worse than the original roads. Shameful!
There are so many things that have gone "bad" on this 2-year home; too many to list here. This last thing that has prompted me to write this review here is that the caulking surrounding the main bathroom shower stall is coming off. Just like it did where the cabinet surrounding the sink did. i had to repair this; and now i'm going to have to repair the shower stall issue now. Bottom line is that these are very cheaply made with the cheapest materials possible. Good things are the kitchen cabinets are decent, i do like the big shower stall, and the insulation seems to be good as my heating bill is very low. But, if i had to do it all over again, i would NOT buy one of these homes. Do not get sidelined with the glowing reviews on their slick talking sales ppl. Check out the YouTube videos about them and the builder Lennar. BUYER BEWARE!
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