drhorton.com

1.5
1.5 Based on 40 reviews

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Christy H
Misled Buyer

We purchased a new construction home that was heavily marketed around a 15-year tax abatement, with a clear emphasis on “low taxes” as a key benefit of buying in this development. What was not clearly explained during the sales process was that the property is also subject to a New Community Authority (NCA) assessment — a concept unfamiliar to many homeowners — which significantly offsets, and in our case can exceed, the expected tax savings from the abatement.While an NCA addendum technically existed in the contract materials, its existence and real financial impact were never plainly explained or contextualized alongside the tax abatement messaging. At no point were we told that the combined effect of remaining property taxes and the NCA assessment could result in total charges comparable to, or higher than, what we might have paid without an abatement at all.This feels less like a paperwork issue and more like a marketing and transparency problem. If a major selling point is “low taxes,” buyers deserve a clear, plain-language explanation of all tax-like assessments that materially affect the cost of ownership — especially when those assessments were already in place prior to purchase.The home itself is fine, but the experience left us disappointed and far less confident that buyers are being given a complete picture up front. I would strongly encourage future buyers to ask detailed questions specifically about NCAs, special assessments, and how they interact with any advertised tax abatements.

1
Date of experience: Jan 27, 2026

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