drift.com

1.9
1.9 Based on 81 reviews

With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 1...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Derrick Carter
Unacceptable marketing practices

I am appalled by the marketing practices of this company. I purchased air fresheners during a sale, wanting to try them without a subscription. Initially, I was pleased, but after a few weeks, the scent vanished. I would have settled for a neutral review, but then I received an email about a subscription renewal I never agreed to. This is unacceptable; if I don't sign up at checkout, don’t initiate a subscription without my consent. When I tried to cancel, the cancellation form malfunctioned. The online chat was unhelpful, leaving me stuck with an unwanted subscription.

1
Date of experience: Dec 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia. Learn more at www.drift.com.See more

  • email support@drift.com
  • language https://www.drift.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More