drift.com

1.9
1.9 Based on 81 reviews

With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 1...

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Order placed but never received

I ordered on December 5th and never received my item. Contacting support was a challenge. Once I reached them, they ignored my emails and claimed they would review my situation by December 29th. When I expressed my dissatisfaction due to the timing for Christmas, they refused to issue a refund and ignored my subsequent messages. I strongly advise against ordering from this company, as they turn one-time orders into subscriptions without clear communication.

1
Date of experience: Dec 05, 2025

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Business Details

  • With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia. Learn more at www.drift.com.See more

  • email support@drift.com
  • language https://www.drift.com

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