drift.com

1.9
1.9 Based on 81 reviews

With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 1...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
astrolily1234547
Chaotic service experience

The service is completely disorganized. I placed a one-time order as a guest, which took two weeks to arrive. Unexpectedly, I received a second order as a subscription despite opting out. The website's cancellation option seems intentionally misleading, and there are no contact details available. After using the online chat, I was informed that an email would be sent to their team, with a promised response within 24 hours. It's incredibly frustrating!

1
Date of experience: Dec 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia. Learn more at www.drift.com.See more

  • email support@drift.com
  • language https://www.drift.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More