driftandtide.com

3.7
3.7 Based on 37 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Sally Brandt
DO NOT ORDER CLOTHING FROM DRIFT AND TIDE

I ordered a cocktail dress from this Australian company. I got an item shipped directly from China which did not match the picture on their website and the quality was very poor and unwearable. I wanted to return the item but company started bartering with me offering 10% refund, then 20% then 30%. Finally they supplied the returns information: return to China at customer expense but was warned that package probably won't go through Chinese customs successfully and there is a high chance of the package not being delivered anyway. That meant that as the package was not received so they would not be able to return my money. This company, with an ABN is just a front for stealing customer's money. I would highly recommend to avoid Drift and Tide even though they have a very professional looking website with an address in Queensland. Also, they don't accept PayPal.

1
Date of experience: Sep 17, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More