driftandtide.com

3.7
3.7 Based on 37 reviews

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Whitney Ross
Misleading Business Practices

This business claims to be based in Australia, specifically in Brisbane QLD, and indicates that shipping takes about 8-14 days. However, the clothing you order is actually drop-shipped from China, and it won't leave their warehouse for around 30 days. After that, expect a couple more weeks for delivery. When the items finally arrive, the quality is disappointing—cheap materials that often consist of thin polyester with only a small percentage of cotton in some cases. You will likely feel let down as the products do not match the images advertised. They do have a 30-day return policy, but that’s where the issues begin... Initially, they will propose a 10% refund or store credit, then increase it to 20%. If you request a full refund, they will inform you about the unreliability of China's customs and shipping system, stating that unless you return the items in their original packaging and unused, you won’t receive any refund. Returning 7 items cost me over $55 AUD. A post office clerk mentioned that many people have encountered similar issues with returns, often due to the company providing a fake return address, leading items back to you after a month. I’m still waiting to see how this plays out for me, but I advise you to avoid this drop-shipping service. Be wary of the 5-star reviews from users who have only posted once, as they may be attempts to artificially inflate ratings.

1
Date of experience: Jan 12, 2026

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