Absolutely shocking . Arrived 1 hour late after flying in from Australia via Dubai. I had prepaid for the small car, they told me that they gave it away due to me being 1 hour late, Said they would have to give me an upgrade at another 700 pound cost. Left there and went to Enterprise hired another car for 300 pounds, a typical Drivalia ploy, please people do not hire from the from Drivalia or go through Booking .com, The manager Peter Kerr is an ignorant little man along with all office staff.
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