Less than one star if we could! Total lack of cooperation/support after leaving us in the lurch without an appropriate vehicle with less than one day's notice. Following the agent's advice, we used a smaller car for less than one day while searching for the vehicle we needed for our large family. Then after returning home, they refused to issue a pro-rated refund for the 6 unused days. Six months later and still no satisfaction. Case is now closed by their customer "service" agents. Have never had such a dissatisfying experience renting a car.
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