Instead of paying the toll charge for the Dartford Crossing of £2.50 Drivalia within 14 days it payed ait too late and had to pay a pealty charge of £35. So instead of £2.50 Drivalia charged us £35.50 PLUS £60 administration fee - I have rarely come across such a rip off of customers !The car we rented from Drivaliawas in a very bad state - the service was overdue and the airbag light illuminated and therefore not safe - and it was the ONLY car they had at the station. The inside seat covers were filthy, stain covered and in a terrible state. The two ladies at the station were trying to help and assist but the manager was an arrogant and uncooperative individual not interested in assiting us ... NEVER AGAIN !!!
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