On returning the vehicle 2 very small areas of damage to tyres were identified. I had not caused those and they would have been almost impossible to spot during my pre-hire inspection. They insisted that I pay for 2 new tyres or else be banned from hiring a car from any company ever in future as I didn’t have photos to prove they were a pre-existing condition. This extremely unfair. In addition when I collected the car I was informed of a 100 mile limit within the existing price. My journey was 120 miles and I was forced to pay extra for unlimited mileage. Although unlimited mileage is offered as an option online, I have been unable to find reference to a 100 mile limit. This additional charge would have made the quote more expensive than competitors.
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