I had a wonderful experience with this company in Newcastle upon Tyne. I had a really big problem with another car company and I could not get a car. I booked one straight away with Drivalia and when to collect it. I arrived within 30 minutes of my booking. The manager was so nice and could not have been more helpful. I was driving away with my hire car in less than 10 minutes. They were really friendly, efficient and explained everything, they even offered to drop the car off for me if I ever needed it in the future. Well done Drivalia, maybe other companies should take a leaf out of your book
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