Slow Refund after lengthy difficult complaint proceedures. Very difficult website navigation. No human contact without lengthy waits.It was impossible to get a result from this company. I was forced to raise a retail dispute via my credit card/ bank.I finally got a refund more than a month after I raised a complaint about mis selling and underhand tactics. My point now is: they sat on my money from Sept 6 to October 16. They got bank interest on that money. If they were to do this repeatedly across Europe ( a question not a claim) how much money would they make ? Easier than hiring cars!Drivalia just replied to this review asking me to contact them through their website. I did that six weeks ago, and got nowhere!!!! Frankly, a useless response. I hope this review shows themup for their lousy systems and complaint/ refund management.
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