The Hounslow branch was awful. We waited 1h40 min to pick up car at 8.30am on a Sunday morning . Cannot describe how stressful and crap this pick up and drop off was. Have tried to contact company direct rather than write this review but terrible communication post booking. Office was a mess, car park an absolute disorganised mess, car was dirty inside and out therefore unchecked mechanically. Terrible experience .
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