I hired a car with Drivalia through EasyJet. IMPORTANT: EasyJet website sets the pick up time as the flight departure time. (This is automatically set, you cant do anything). 1. Easyjet policy is to pick car up within 2 hours2. Drivalia policy to pick car up is 1 hour Travelling from Paris to Liverpool, leaving the plane, going through passport control takes more than 1 hour. #noshltsherlock! So I get to Drivalia offsite industrial unit 15 mins late (not bad coming from Paris). What do they say ? "Sorry Sir, but we had to let your car go! You will have to UPGRADE and pay the difference". Bearing in mind the place was dead, empty as the Drivalia owners soul, not a single person. They had other intermediate cars in the garage but they were all reserved for other people, what a surprise. Technically Drivalia only followed their T&C, but they are profiteering from a bug in the EasyJet website by forcing upgrades to people, which for me is a very cynical way to make money.Giles P..S The 5 stars on this site, is rigged. They've been paying for reviews.
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