We rented a car in Carlisle, it was clean and was fine for our needs. Unfortunately we had a flat tire but there was no spare tire and only a can of puncture foam. We waited 2 hours for the repair truck to arrive. He told us that the tire was worn out and should never have been on the car. The people at Drivalia were at first unwilling to cover my costs as I had not bought the insurance. After showing them the worn out tire, however, they promptly reimbursed the costs. Lesson 1: don’t leave the shop unless they give you a spare tire. Lesson 2: Drivalia was quite reasonable to deal with once they understood the issue.
Claim your business profile now and gain access to all features and respond to customer reviews.
