Outrageously bad customer service. Avoid Drivalia at all costs. As a regular customer of Drivalia at Manchester airport for many years I was treated by the agent Ryan with disrespect and mockery . I complained to customer services who 7 weeks later have also treated me with disprespect and mockery and not given me any fomr of decent response , just told me to wait and i will receive a reply. How long do I have to wait ???? Professional business's take customer complaints seriously and deal with them immediately. Even on another Trust Pilot review Drivalia replied to contact customer services which obviously I had already done. Go to one of the many other car rental companies for decent customer care and a clean car and prompt shuttle service, none of this is available with Drivalia. Drivalia are to be avoided at all costs
Claim your business profile now and gain access to all features and respond to customer reviews.
