Manchester Airport location. Avoid at all cost. We booked a van online and paid a full booking price. Upon the pick up at the desk, the man was not informing what checks were being done, we agreed to DVLA check and then the man progressed to credit checks which we were not informed of. Eventually the check failed and we were not given the van. We could have used another driver to do the checks if we knew and were informed of those being performed and we would have been given the van. A lot of checks are not communicated out and therefore done without your consent. We got the refund triggered by them however the £35 was taken off if for admin fees. The company is very shady, their T&C are full of admin fees that high branded rental companies don't have and potentially are not in line with regulations. Avoid at all cost.
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