I booked a car from the Canary Wharf branch to go from Greenwich to Birmingham for my son's wedding. The car I booked was a Honda CRV but when I arrived at the office it was changed to a Peugeot 3008 which I accepted Drove to Birmingham but as we were 1 mile from the venue the oil warning light came on & the car went into limp mode. I pulled over, called the branch then called the recovery. The recovery would not arrive for two hours by which time the wedding ceremony would be over. I arranged with the recovery to collect the key from me at the wedding reception so I would not miss the main part which they didWhen the recovery arrived at the car, the mechanic said that it had no oil & very low water. We had been extremely lucky to have not had a serious problem on the motorway We were then advised by both the mechanic & an agent called Margaret at the head office & also the agent in the Canary Wharf office to leave the key with the mechanic & go directly to the Birmingham branch office at the airport to pick up a replacement We left the key with the mechanic & made our way to the airport office which was an hour away from the wedding venue and when we arrived at the airport office they said they could not release the car until the broken down car had come back which was not what we had been told by the agents & the mechanic I missed the photographs & the speeches whilst trying to sort out a rental car all because Drivalia do not check their cars & give dangerous & unroadworthy vehicles to customers to take onto the road.Avoid Drivalia
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