My flight was delayed by an hour, but still arrived before the time allocated, waited 30 minutes and when I was seen, they told me that by the actual time they had attended to me, I was an hour late, the contract was void. No car. No refund. Absolute scammers. DO NOT USE THESE GRIFTERS. Update: As you can see below, they sent a standard response. You can’t get in their portal if you booked via a third party.
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