DO NOT book a rental car with this company. They try to add on extras through additional insurance (if paid on someone else credit card i.e work/partner). If you are daft enough to still go with them- take copious amounts of videos and photos of the car. I’d be amazed if their branch managers weren’t on some kind of financial incentive for ‘extras’ and stitching’ people up. I was left in the middle of an industrial site in Liverpool. I also used Manchester and it was a similar experience. I booked Liverpool so I could see whether this was company practice - and it certainly looks that way. Drivalia is giving a bad name to partners such as Booking.com and RyanAir. Absolutely avoid. You’ve been warned!
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