This is the second one star review. I wrote one about my abyssmal experience in August. The response of the company was to do the standard apology and contact us so we can resolve. I did and they didn't! They did at least email back, but ignored the point I made. Has anyone else noticed the huge number of positive reviews which name specific workers. There is a very AI generated look to it. I'm not saying there aren't people who have positive experiences - there will be and their prices if everything goes well are good. But there are extreme red flags in the one star comments and their business model clearly relies on overcharging on the extras.
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