I had a poor experience at LBA Drivalia and it felt scammy to me. I ended up leaving without a car.Made a reservation on their website, showed up and they used fear tactics typical of lower end rental companies to upsell me on insurance. The guy acted all surprised that I hadn't opted for their higher insurance option because "no one ever does that." It amounted to double the rental price to include that insurance.I was prepared for that and said no thanks, I knew I had enough coverage through my credit card. We moved on and he then made it sounds like I could get a discount on the price, not the higher insurance but the price of my original reservation. Went to pay with my card and the double price showed up on the card reader. I said, what's this. He said "that thing", trying to be vauge about what he was charging me. I again said, nope.He bumped it back to my original reservation price, and my card gets rejected 3 times in a row. Try another card, same thing. I had just used this card, I knew it was working, and I used it right after this too. It also has a high credit limit. He then said, well if you go with the higher insurance option, I don't need to put this hold on your card. After that I said just cancel it I'm out. Luckily I had other transportation options.I'm not saying he was intentionally rejecting the card to force me to the more expensive options, but it sure seemed like he was doing everything in his power to get me to take the DOUBLE the price option. I don't appreciate the pushiness, the fear tactics, the intentional vagueness. Pay the extra money and go to a reputable company.
Claim your business profile now and gain access to all features and respond to customer reviews.
