My experience with Drivalia was nothing short of appalling. They lure you in with what looks like a reasonable booking, but once you arrive you’re hit with a wall of outrageous fees and “policies” designed to extract every last penny.Firstly, they demand a £1500 hold on your credit card. If you don’t happen to have a credit card (or don’t want such a huge sum blocked), you’re forced into paying their extortionate “insurance” of £32–£41 per day. I explained that I already had my own comprehensive car hire insurance, but was told flatly that Drivalia does not accept outside insurance and that they would not honour my booking unless I paid their rates.Then came the worst part: they demanded an extra £60 just to take the car off mainland UK. When I refused to pay this absurd charge, they refused to take me back to the airport and charged me anyway. That kind of behaviour is beyond unprofessional — it’s outright extortion.The whole setup feels like a deliberate scam: the company relies on small print and unfair policies to trap customers into paying far more than expected. I’ve hired cars all over the UK and abroad and have never encountered such a brazen money grab.Save yourself the stress and expense – book with a reputable company instead.
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