Avoid Drivalia – Terrible Communication and Service!I strongly advise against renting a car from Drivalia. My experience was a complete nightmare:I received two penalty charge notices (PCNs) related to my rental, but Drivalia only informed me nearly a month after they were issued. This meant that I had to pay both fines at full price—one of them at the very last possible moment—because I was not given the chance to pay the reduced rate.Their email even instructed me not to contact the issuers or fill out the appeals forms, leaving me with no practical option but to pay up immediately or risk even more fees and legal trouble.To make matters worse, my $500 security deposit still hasn’t been refunded 5 weeks after the end of the rental, despite several complaints from my side.Customer service has been slow, unhelpful, and has never offered any solution or compensation for their failures.I will never use Drivalia again, and I urge others to avoid them at all costs.There are plenty of better and more reliable rental companies out there.
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