Came up to Scotland and used Drivalia for the first time. Was originally quoted a £1000 pounds refundable deposit if the vehicle was returned in the condition I received it in. £65 pounds for the four days rental in total.The gentleman I dealt with on the phone originally before collecting the vehicle is either a scam artist or a complete numbskull and needs to go back to school to learn how to count properly, there's a big difference between £1000 and £1500 (deposit). Ended up paying £275 for the four days without the deposit.When I got to the premises to collect the vehicle I got the correct information.I would like to thank Enisa for her professionalism and problem solving skills as I would been stranded if it wasn't for her. Enisa gets a five star rating from me but as for Drivalia the actual company, you should stand corrected and stop trying to con your customers as this is fraudulent business practice and you should be held accountable. Won't use them again but it was a pleasure dealing with Enisa. Thank you Enisa for your great service you're a five star 😊
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