drivalia.co.uk

4
4 Based on 1.4K reviews

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They charge for unapreciable damages and menace you to put in a ROSC list if you submit a bad review

They charge me for unpareciable damages I've not done. I driven carefuly and have no issues dind't hit the tyre and nothing else and when I return the car they inspect the car with lens to search anything they could charge you for and they found like they seems litle scracthes on the front tyre ring that were almost invisible. For this they charme me with 90 pounds for the scratches and 85 pund for administration fees. This is totally unacceptable they give me the car with similar damage in the rear tyre ring so could be possible that this damage was before and I didn't realize because of course I don't have what every detail of the car with magnifient lens. So they don't use this money to repair the car the only want to charge an extra cost that was problably done to the previous person who rented the car... I opened a case with customer support and they reject my arguments and they menace me saying that if I make a bad review I will be put on a ROSC list and cound't hire a car anymore in the UK? So they act like Peacky Blinders menacing and extorsioning. Never have been treated this way before and never ever will rent a car with this company.

1
Date of experience: Jul 19, 2025

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