3.5 hours to get my car on arrival two tube trains, then a bus that stopped at every hotel before I got to the desk, with one person working, the couple in front of me also waited 3.5 hours. Dropping off I asked where is the pick up point front of the hotel i was told 45 mins waiting I went back to the office saying I'm going to miss my flight where is the bus oh we don't go to terminal 4 you got to get another bus or a taxi now you owe me £14 in Uber ?
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