I arrived at this liverpool depot to collect a car but was met with the most rude , unhelpful, obnoxious person behind the desk I've met in a long time . My car had been cancelled by broker by mistake and as far as the man in his late 60s behind the desk was concerned it wasn't his problem . I was left with no transport home until broker sorted out another car hire from someone 30 mins walk away. I was utterly disgusted with DRIVALIA and would never use them again.
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