This company is revolting in their treatment of customers.Expect to wait 2 hours to pick up your car. Always understaffed.Expect to be charged for pre-existing damage.They will tell you your car is cancelled, force you to rebook at a LIVE price, they will force you to buy their insurance or they won’t pay you. Some thoroughly unpleasant staff there, you could blame the system/their lack of leadership/ability to change but well… they choose to work there! And are trained to be horrific to customers. They target transatlantic tourists who lack agency and know-how.They thrive on ‘gotcha economics’, do you enjoy stress, seeing random charges added to your credit card? Go for it
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