drivalia.co.uk

4
4 Based on 1.4K reviews

...

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JA73
Had to pay more than double the price…

Had to pay more than double the price to get my car, as I was late picking it up. Apparently after 4 hours the "system" reallocates your car, and conveniently the only car they had available now is an upgraded one. Even though I could still make a new booking for the same size car that day... They mention innovation in their marketing, the system really does not seem very innovative. A bad experience, I won't use again. No blame towards the staff, they were good, but just seems typical of the scams associated with car hire

1
Date of experience: Jul 01, 2025

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