I rent cars freuqently. I have NEVER had such a terrible experience (but never booked Drivalia before) When I turned up to pick it up today, I was met with extraordinary rudeness (by "Bob" at the Drivalia rental desk). He refused to rent me the car, because I was not subserviant enough to him. I never once raise my voice, I never once addressed him with lack of respect.My husband overheard it all from the waiting room, could not believe how I was treated - a clear case of misogyny and racism. When my husband challenged him, "Bob" said: "if you are going to play the race card, you can leave"."Bob" refused me to speak to a manager or call him.If the owner/manager reads this - I invite you to have a bilateral discussion with me. Feel free to reach me on my mobile or email.Confirmation number 44703431-1Expedia - 73125970205659
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