drivalia.co.uk

4
4 Based on 1.4K reviews

...

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Quentin Lewis
Con artists!

I don't think they even deserve one star but had to click a star to give a review. Beware everyone. They are a dodgy car rental company. We booked one car but when we got there, the car wasn't there and they offered us another - supposedly bigger and better at no extra cost. The car had been side swiped on the passenger side and never repaired. They said that was noted. We had only driven 60miles when the rear offside tire exploded and ripped itself off the ream, on a major motorway. The car had no emergency contact or any phone number for us to call and being foreigners, we did not know who to contact. Luckily we had their office number in our email and they were still opened.We were lucky we are still alive from that horrific incident. Even the police officer who came to our rescue after it was reported by a motorist said she was expecting bodies on the road. We had to get the tire fixed and paid for a brand new tire to be put on, costing us over £350. When we returned the car, they said they'll refund us the money but 5 months and numerous emails later, we haven't seen a single penny. They kept sending us promises but they really had no intention of paying. That car was not fit for the road. Just warning everyone. They may look cheap on the website but they are not to be trusted. Don't understand how they are still in business. We've learnt our lesson.

1
Date of experience: Jan 24, 2025

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