drivalia.co.uk

4
4 Based on 1.4K reviews

...

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this company is very disshonest

this company is very disshonest! they would not accept the rate they gave me, beceuae they claimed i was late. i arrived at the airport, called them that i was there. i did not have my own phone, beceause i did not have yet my simcard activated. they took 35 minutes to pick me up and bring me to their very remore location (FAR FROM AIRPORT) WHEN I ARRIVED THEY TOLD ME TEH CAR WAS CANCELED. ! but they could give me teh same car for 200 pounds more. wich was double the money! just beceause tehy knew we were stranded with our small children at a remore rental location. they were very disshonest. they knew we were there and knew we were coming and yet decided to count their pickup time for canceling our car., i tried to reason with them? and they wouldnt hear about it. they know planes are delayed. they had the car! and they were so disshonest. after us, a few other old poeple came and also had to go back for teh same reason. then i saw a lady argiung about a small sratch. they seem to get their money in a very disshonest manor. please dont make a mistake like i did. i have hired thousands of cars by the arge respected car rentals. and never ever had an issue of being delayed or anything else. you think, you will gain money, but in the end you will just lose. then when we returned teh car they were not there to give us a shuttle, wich meant another 25pounds for an uber. so in the end we were much more expensife off then renting near the airport by hertz or avis

1
Date of experience: May 22, 2025

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