The car I booked wasn't there, so they showed me a Peugeot which was filthy inside and out. We waited for it to be cleaned. An hour later, the car is now ready, but has zero fuel. The manager gave us £20 to put some petrol in it (quality). As soon as I drove away I could feel something wrong with a rear tyre. When I checked it later, it was on 24 instead of 34. Managed to pump up, but sensed it was a slow puncture. I took the car to Kwik Fit who said they could repair the tyre and Drivalia have an account. Good news. Not so good news, the rear brake pads had completely gone, and all brake pads needed to be replaced. The fleet manager refused the repair. Took the car,back to Drivalia and explained the situation. Exchanged for an MG, which worked fine. When I returned the MG, they had nothing on their system about this car at all! The manager/ owner apologised for the bad experience. I will never use them again. I also picked up a speeding ticket doing 35 in a 30 zone because my brakes didn't work. Just a complete disaster. Enterprise have just opened directly opposite. I shall go there in future.
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