Totally ripped off by this company - read the small print before you pay any money over to them, they appear cheap but when you pick up the car they tell you ( and other people in front if me in the queue) that their credit card is not working so you have to buy the very top level insurance which cost me 2-3 times the original price quoted for the car,I had to wait the best part of 2 hours to be served due to the staff member turning up to work over an hour late and when i asked the obnoxious staff member/ manager? (who i wont name) to cancel the car, his response was well u aint gonna git another hire car round ere n yose loose your car rental money n haves ta wait a month to get yours money back on the insurance init,It seemed to me they are on commission to rip off every customer.I have seeked legal advice and it would appear from their terms and conditions that i didn't need to take out the top level insurance so i was completely lied to and it was a scam which we will now be taking legal action against to recoup the loses.
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