Similar experience to other customers' reviews. I was charged 575 pounds for two minor scuffs to two alloy wheels which I did not cause. The car was collected when it was dark so it would have been impossibile to view these scuffs. I contested the damage but was told to complain using the company's site which I have done. Do not use this company! I have another booking with Drivalia at the end of the month which I will obviously cancel. The response from Drivalia clearly indicates that they did not read my complaint - I clearly stated that I had already raised my complaint on their website.
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